cricket baji's Privacy Policy

1. Introduction and Scope

This privacy policy applies to all services on the cricket baji platform. It takes effect when you use our website, create an account, make a deposit, or participate in any game. By accessing our site or registering an account, you are considered to have accepted the terms of this policy.

cricket baji operates an online betting and casino platform for users in Bangladesh. We believe user trust is the foundation of any service. That is why we treat data protection as our top priority and aim to be fully transparent about how your personal information is handled. If you have any questions about this policy, please read our Terms and Conditions or contact our support team directly.

This document is reviewed and updated periodically. The latest version will always be available on this page.

2. Data Collection

cricket baji collects user information in several ways. The data comes from two main sources — what you provide directly and what the system records automatically.

2.1 Information You Provide Directly

When registering an account or using our services, the following information may be collected from you:

• Full name and date of birth
• Mobile number and email address
• Password (stored in encrypted form)
• National ID or passport number (for identity verification)
• Payment details related to deposits and withdrawals (bKash, Nagad, Rocket, or bank account)
• Messages or complaints sent to customer support

2.2 Automatically Collected Information

When you visit the site, the system automatically collects the following information:

• IP address and device type
• Browser type and operating system
• Time spent on the site and pages visited
• Login and logout times
• Betting history and game activity
• Cookies and session data (see Section 5 for details)

3. Purpose of Data Use

Collected information is used only for specific and legitimate purposes. cricket baji never uses your information unnecessarily or without authorisation. The main areas of use are:

• Account management: To handle registration, verify login, and ensure account security.
• Payment processing: To complete deposit and withdrawal transactions.
• Customer support: To resolve issues, receive complaints, and provide assistance.
• Fraud prevention: To detect suspicious activity and protect the security of the platform.
• Promotions and offers: To inform you about relevant bonuses or offers based on your preferences (you can opt out at any time).
• Analysis and improvement: To review usage patterns and improve the site experience.
• Identity verification: To confirm accurate information during the account verification process.

User activity is monitored to maintain a responsible gaming environment on our platform. You can find more details on our Responsible Gaming page.

4. Sharing Data with Third Parties

cricket baji does not sell your personal information. However, in certain situations it may be necessary to share relevant data with third parties. These cases are clearly listed below:

4.1 Payment Service Providers

Necessary information is shared with bKash, Nagad, Rocket, and banking partners to complete financial transactions. This information is used solely for the purpose of verifying and completing transactions.

4.2 Technology and Game Providers

Our game and technology partners — including Evolution, Pragmatic Play Live, JILI, and PG Soft — receive only the minimum information required to operate games. These parties cannot use user data independently.

4.3 Legal Obligations

If required to provide information under applicable law in Bangladesh, by court order, or at the request of a competent authority, cricket baji will fulfil that obligation.

4.4 Security and Fraud Prevention

If there is a risk of an account being compromised or evidence of fraudulent activity is found, relevant information may be shared with security service providers or investigating agencies.

5. Cookies and Tracking Technologies

Cookies and similar technologies are used on the cricket baji site. These technologies help maintain site functionality and improve the user experience.

5.1 Types of Cookies

• Essential cookies: Used to maintain login sessions and ensure the core functionality of the site. These cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language and theme.
• Analytics cookies: Collect information to understand site traffic and usage patterns. This data is aggregated and anonymous.
• Marketing cookies: May be used to show you relevant advertisements based on your preferences.

5.2 Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling essential cookies may limit some functionality of the site.

6. Data Security Measures

cricket baji follows a number of technical and administrative measures to keep your information secure.

• SSL encryption: SSL technology is used across all pages of the site, so third parties cannot read data while it is being transmitted.
• Password encryption: Stored passwords are always kept as encrypted hashes — no staff member or system can view them directly.
• Access controls: Only authorised staff are granted access to your information on a need-to-know basis.
• Firewall and IP monitoring: Unusual login attempts or activity are automatically detected and alerts are raised.
• Regular security reviews: Periodic security audits are conducted to identify system vulnerabilities.

Please note that no one can guarantee 100% security when transmitting data over the internet. It is therefore your responsibility to keep your account password private and to log out after using an unfamiliar device.

7. Data Retention Period

cricket baji retains your information for as long as necessary — no longer. The retention period is determined based on the type of data and the purpose for which it is used.

• Active account data: All information is retained for as long as the account remains active.
• Financial transaction records: May be retained for an extended period to meet financial accountability and legal requirements.
• Inactive accounts: Data for long-inactive accounts is reviewed and deleted if no longer needed.
• Closed account data: Even after an account is closed, certain information may be retained for a defined period for legal reasons.

8. User Rights

You have certain important rights regarding your information. cricket baji recognises these rights and helps you exercise them.

8.1 Right to Access Your Data

You may request at any time to know what information cricket baji holds about you. Upon request to the support team, the information will be provided within a reasonable time.

8.2 Right to Correct Your Data

If any of your information is incorrect, you may request a correction. The correction will be made after identity verification.

8.3 Request to Delete Your Data

After closing your account, you may request that your data be deleted. However, certain information may be required to be retained for a defined period for legal reasons.

8.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can contact support at any time to have them stopped.

To exercise these rights or to find out more, visit our FAQ page or contact us directly via live chat.

9. Minor Users

All services on cricket baji are for people aged 21 and above. No person under the age of 21 may open an account or use services on this platform.

Age is verified at the time of registration. If it is later found that a minor is using an account, that account will be suspended immediately and all associated data will be deleted.

We ask parents and guardians to ensure that children and teenagers cannot access this platform.

10. Policy Changes

cricket baji reserves the right to change this privacy policy at any time. If changes are made, the updated version will be published on this page along with the date of the change.

For significant changes, registered users will be notified by email or SMS. If you continue to use the site after a policy change, you will be considered to have accepted the new terms.

We therefore recommend reviewing this page regularly.

11. Contact

If you have any questions, objections, or data requests regarding this privacy policy, you can reach us through any of the following methods:

• Live chat: 24/7 live chat support is available from any page on the site.
• Email: [email protected]

Our support team is ready to assist in both Bengali and English. Your message is typically responded to within a few hours.

To learn more about cricket baji, visit our About Us page.